The Kielce University of Technology and Kielce-based Altar company are working on an AI-powered medical assistant, Parrot AI, designed to support healthcare processes at every stage—from patient registration to diagnosis.
The development of Parrot AI began in 2023 as a joint initiative between Altar and Kielce University of Technology. “As part of the project, we analyzed over 2,000 real-life medical interviews, allowing us to fine-tune the AI algorithms to a high level of accuracy,” said Karol Twardowski, Strategy and Innovation Officer at Altar, in a statement to the Polish Press Agency (PAP).
One of Parrot AI’s key features is automatic transcription of medical interviews. According to Twardowski, the system achieves a Word Error Rate (WER) of 10.93%, meaning that only about 11 out of 100 transcribed words are incorrect—a result significantly exceeding the project’s initial expectations. “This functionality eliminates the need for manual data entry by doctors” he emphasized.
Research and development efforts have also confirmed over 84% accuracy in identifying and categorizing information, streamlining the medical documentation process.
Parrot AI features expert modules that assist in diagnosis. The system demonstrates 85.9% accuracy in pediatrics and 81.5% in internal medicine, with over 90% accuracy for the most common conditions. Additionally, the AI can suggest diagnoses, medications, necessary tests, and sick leave recommendations, achieving 87.5% accuracy in decision support.
Despite its advanced capabilities, Parrot AI is designed to assist rather than replace doctors.
The next phases of the project will include finalizing the user interface tailored to doctors’ needs, optimizing algorithms, improving speech analysis accuracy, and enhancing diagnostic support.
Parrot AI is expected to be useful not only in primary healthcare but also in specialized medical facilities. “While our initial focus was on internal medicine and pediatrics, the algorithms and methods developed can be successfully adapted for other specialties, such as specialized clinics, hospitals, and even non-medical facilities like aesthetic health centers,” Twardowski added.
Another promising area is medical data analysis for research and public health applications. “The ability to automatically analyse large data sets from medical interviews opens up new possibilities for identifying trends or assessing the effectiveness of different treatments,” Twardowski pointed out.
Project Funding and Timeline
Parrot AI is being developed under the INFOSTRATEG Strategic Program, co-financed by the National Centre for Research and Development (NCBR). The total project budget exceeds PLN 11 million, with nearly PLN 8 million in funding support.
The development phase is expected to be completed, and commercialization is planned for 2026.
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